# Refund Policy - StockPanel

In case you might want to request back the amount or if you've paid by mistake, we encourage you to reach out to us with the transaction ID to our contact page or by email at [email protected].

We'll try and get back to you within a week, and refund the amount to your bank only if the credits were unused (not spent on any downloads).

If the credits have been used, we can further discuss about partial refund to help and serve you better.